RETURN AND REFUND POLICY

Effective Date: June 17, 2026

Thank you for shopping with Homire. We value your satisfaction and strive to provide high-quality products and excellent customer service. Please read our Return and Refund Policy carefully before making a purchase.

Return Eligibility

Customers may request a return if the product received is damaged, defective, incorrect, or significantly different from the item ordered. To be eligible for a return, you must contact us within 7 days of receiving your order.

Returned products must be unused, in their original condition, and include all original packaging, accessories, labels, and proof of purchase. We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are generally not eligible for return unless they arrive damaged or defective:

• Products that have been used, opened, or altered by the customer.
• Products without original packaging or proof of purchase.
• Items damaged due to customer misuse or improper handling.
• Clearance, promotional, or final sale items, unless otherwise stated.

Refund Policy

Once we receive and inspect the returned product, we will notify you of the status of your refund request. If your return is approved, your refund will be processed using the original payment method where applicable, or through another mutually agreed method.

Please allow 5–10 business days for the refund to be processed after approval. Processing times may vary depending on your payment provider or financial institution.

Exchange Policy

If you receive a defective, damaged, or incorrect product, we will arrange a replacement or exchange, subject to product availability. If the requested replacement is unavailable, a refund may be offered instead.

Return Shipping

If the return is due to an error on our part, such as sending the wrong product or a defective item, Homire will bear the return shipping cost. If the return is due to a change of mind or any customer-related reason, the customer may be responsible for the return shipping charges.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include clear photos of the product and packaging to help us process your request as quickly as possible.

Order Cancellation

Orders may be canceled before they have been shipped. Once an order has been dispatched, it cannot be canceled and must follow the return process outlined in this policy.

Contact Information

If you have any questions regarding our Return and Refund Policy or wish to request a return or refund, please contact us:

Store Name: Homire
Phone: 03024809322
Address: Gujranwala, Punjab, Pakistan

By placing an order with Homire, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.